At All Euro Car Parts, we are committed to providing efficient and reliable shipping services for all our customers. Below are the details of our shipping policy:
Shipping Methods
We offer multiple shipping options to cater to various customer preferences:
Standard Shipping: Delivery typically takes 3-7 business days for orders within Melbourne and surrounding suburbs.
Express Shipping: For customers needing faster delivery, we offer express shipping, which typically takes 3-4 business days depending on the destination.
Shipping Costs
Shipping costs are calculated based on:
The weight and dimensions of the package.
The shipping destination.
The selected shipping method.
Customers can view the exact shipping costs at checkout before finalizing their purchase.
Order Processing Time
Orders are generally processed and dispatched within 3-4 business days after payment confirmation. During peak seasons or promotional events, order processing may take slightly longer. Customers will receive a confirmation email with tracking information once their order has been shipped.
Tracking Information
We provide tracking information for all orders. Once dispatched, customers will receive an email with a tracking number that can be used to monitor the status of their shipment via our website or the respective shipping carrier’s website.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to size, weight, or legal regulations. We comply with all applicable shipping regulations and will notify customers if any restrictions affect their order.
Damaged or Lost Shipments
In the unlikely event that a shipment is damaged or lost in transit, customers should contact our customer service team immediately. We will work closely with the shipping carrier to investigate and resolve the issue to ensure a satisfactory outcome.
Address Accuracy
Customers are responsible for providing accurate shipping information during checkout. We are not liable for delays or additional costs resulting from incorrect address information. If a package is returned due to an incorrect address, additional shipping fees may apply for re-shipment.
Shipping Partners
We collaborate with trusted and reputable shipping carriers to ensure timely and secure delivery of all orders.
International Shipping
We offer international shipping to selected countries. Delivery times and shipping rates may vary depending on the destination. Any applicable duties, taxes, or customs fees are the responsibility of the customer.
Contact Information
For any inquiries about our shipping policy or assistance with tracking an order, customers can contact our customer service team:
Email: Orders@alleurocarparts.com.au
Phone: 03 7503 4202
Policy Updates
All Euro Car Parts reserves the right to modify this shipping policy at any time without prior notice. Any updates or changes will be reflected on our website.
By placing an order with All Euro Car Parts, customers agree to the terms outlined in this shipping policy.
